CUSTOMER EXPERIENCE AT C.T. BAUER COLLEGE OF BUSINESS
  • Home
  • About
    • Faculty & Leadership
    • Academic Overview
  • Register
    • Register Now
    • Pay Now
  • Individuals
    • Curriculum
    • In-Class Program
    • Online Program
    • Program FAQ
  • Custom Programs
  • Testimonials
  • Resources
    • Articles
  • Home
  • About
    • Faculty & Leadership
    • Academic Overview
  • Register
    • Register Now
    • Pay Now
  • Individuals
    • Curriculum
    • In-Class Program
    • Online Program
    • Program FAQ
  • Custom Programs
  • Testimonials
  • Resources
    • Articles

  Advisory Panel Member Profile

Wells Thomas
Hilti North America
Senior Manager Operations

Picture
Areas of Expertise:
Customer Experience Strategy, Customer First Culture, Customer Experience Functional Alignment, Customer Experience in your Organization-Navigating Politics of Change
Wells was born and raised in Utah, but over the last 20 years has lived in many places including: Idaho, Arizona, Alaska, Canada, Japan and now in Oklahoma! He has a bachelor’s degree from Brigham Young University-Idaho and an MBA from Thunderbird School of Global Management. In his professional life he has always sought out unique experiences and though much of his background is in logistics and operations, those experiences have led him to focus on sales and operations collaboration as part of the customer experience.

Wells currently work as a Senior Manager at Hilti North America, managing the operations team for Hilti's hallmark solutions service ON!Track across the United States.

Digital Badge (Copy to share)
Picture

    Contact Wells Now

Submit

Picture
11807 Westheimer Road  Suite 550
PMB 945
Houston, TX 77204-6021


Contact Us

Joanne Healy -Manager, Special Programs
Email: jhealy@cougarnet.uh.edu
Phone: (972) 325-6923



Katherine Baskin -Manager, Special Programs
​Email: kbaskin@cougarnet.uh.edu
Phone:
713-730-2649

​
​
Powered by Zschool