CUSTOMER EXPERIENCE AT C.T. BAUER COLLEGE OF BUSINESS
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  • Home
  • About
    • Faculty & Leadership
    • Academic Overview
  • Register
    • Register Now
    • Pay Now
  • Individuals
    • Curriculum
    • In-Class Program
    • Online Program
    • Program FAQ
  • Custom Programs
  • Testimonials

  Advisory Panel Member Profile

Shawn Krogsgaard
Salesforce Business Architect
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Areas of Expertise:
Customer Experience Strategy, Customer Experience Functional Alignment, Customer Experience in your Organization-Navigating Politics of Change
Shawn is currently a Director of Consulting Services at CGI. In his current role, Shawn works closely with companies to transform their customer experiences. Shawn posses deep technical experience in Customer Relationship Management and Incentive Compensation. Before CGI, Shawn held consulting roles with Accenture and OpenSymmetry.

With over 14 years of consulting experience, Shawn has helped numerous clients with their customer experience initiatives across various industries and geographies.



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11807 Westheimer Road  Suite 550
PMB 945
Houston, TX 77204-6021


Contact Us

Joanne Healy -Manager, Special Programs
Email: jhealy@cougarnet.uh.edu
Phone: (972) 325-6923



Katherine Baskin -Manager, Special Programs
​Email: kbaskin@cougarnet.uh.edu
Phone:
713-730-2649

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