Advisory Panel Member Profile

Sandra Soliz Escobedo

Austin Energy
Director Customer Account Manager

Areas of Expertise:

Your Customers, Their Journey, Customer-Focused Innovation, Customer First Culture, Customer Experience Functional Alignment, Accelerate & Improve Decisions with Data

Sandra Soliz Escobedo joined Austin Energy in February 2020 and serves as Director of Payment Services Management under the Customer Account Management division.  In this role, Sandra is responsible for all City of Austin utility payment remittance, branch services and collections activities.

Sandra has extensive experience in the retail electric and gas industry, previously holding leadership positions in Operations, Wholesale Forecasting, and Marketing with other retail providers operating across the US and Canada.

Sandra holds a Bachelor of Science in Mathematics from Texas State University and an MBA from the University of Houston Bauer School of Business. 

---

Digital Badge (Copy to share)

---

---