CUSTOMER EXPERIENCE AT C.T. BAUER COLLEGE OF BUSINESS
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  • Home
  • About
    • Faculty & Leadership
    • Academic Overview
  • Register
    • Register Now
    • Pay Now
  • Individuals
    • Curriculum
    • In-Class Program
    • Online Program
    • Program FAQ
  • Custom Programs
  • Testimonials
  • Resources
    • Articles

  Advisory Panel Member Profile

Sandra Soliz Escobedo
Austin Energy
Director Customer Account Manager
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Areas of Expertise:
Your Customers, Their Journey, Customer-Focused Innovation, Customer First Culture, Customer Experience Functional Alignment, Accelerate & Improve Decisions with Data
Sandra Soliz Escobedo joined Austin Energy in February 2020 and serves as Director of Payment Services Management under the Customer Account Management division.  In this role, Sandra is responsible for all City of Austin utility payment remittance, branch services and collections activities.

Sandra has extensive experience in the retail electric and gas industry, previously holding leadership positions in Operations, Wholesale Forecasting, and Marketing with other retail providers operating across the US and Canada.

Sandra holds a Bachelor of Science in Mathematics from Texas State University and an MBA from the University of Houston Bauer School of Business. 

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11807 Westheimer Road  Suite 550
PMB 945
Houston, TX 77204-6021


Contact Us

Joanne Healy -Manager, Special Programs
Email: jhealy@cougarnet.uh.edu
Phone: (972) 325-6923



Katherine Baskin -Manager, Special Programs
​Email: kbaskin@cougarnet.uh.edu
Phone:
713-730-2649

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