CUSTOMER EXPERIENCE AT C.T. BAUER COLLEGE OF BUSINESS
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  • Home
  • About
    • Faculty & Leadership
    • Academic Overview
  • Register
    • Register Now
    • Pay Now
  • Individuals
    • Curriculum
    • In-Class Program
    • Online Program
    • Program FAQ
  • Custom Programs
  • Testimonials

  Advisory Panel Member Profile

Samantha Whalen
Dell Technologies
Chief of Staff, Americas Retail Consumer and Small Business

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Areas of Expertise:
Samantha is Chief of Staff for the Americas Retail organization at Dell Technologies. She has more than 11 years experience across various industries including education, B2B technology, and B2C sales and merchandising. Her focus has been on driving innovative, sustainable strategy and change management through a customer-centric lens that returns on revenue, profit, and loyalty. Samantha’s approach begins with employee engagement and development to build a foundation of customer-first ideology across all teams, impacting the organization from product development to sales and execution and designing a total solution for all customers.

Samantha holds a BA in psychology and communications and an MBA from Texas State University.

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11807 Westheimer Road  Suite 550
PMB 945
Houston, TX 77204-6021


Contact Us

Joanne Healy -Manager, Special Programs
Email: jhealy@cougarnet.uh.edu
Phone: (972) 325-6923



Katherine Baskin -Manager, Special Programs
​Email: kbaskin@cougarnet.uh.edu
Phone:
713-730-2649

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