CUSTOMER EXPERIENCE AT C.T. BAUER COLLEGE OF BUSINESS
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  • Home
  • About
    • Faculty & Leadership
    • Academic Overview
  • Register
    • Register Now
    • Pay Now
  • Individuals
    • Curriculum
    • In-Class Program
    • Online Program
    • Program FAQ
  • Custom Programs
  • Testimonials

  Advisory Panel Member Profile

Ryan Klabunde
ABS Group
Vice President

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Areas of Expertise:
Customer-Focused Innovation, Principles of Customer ​Relationship Building, Accelerate & Improve Decisions with Data, Customer Experience in your Organization-Navigating Politics of Change
2014-current:  ABS and ABS Group.
 - VP, Strategy & Industrial Market Sector
 - VP, Asset Performance Optimization
2009-14:  Lafarge North America
 - VP, U.S. Cement Sales
 - VP, Strategy
2004-08:  AES Corporation
 - Director, North America SAP ERP implementation
 - Director, North America Asset Performance
1998-2004:  McKinsey & Company
 - Associate Principal

University of Chicago, Booth School of Business:  MBA ('97)
Stanford University:  BS ME ('91)

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11807 Westheimer Road  Suite 550
PMB 945
Houston, TX 77204-6021


Contact Us

Joanne Healy -Manager, Special Programs
Email: jhealy@cougarnet.uh.edu
Phone: (972) 325-6923



Katherine Baskin -Manager, Special Programs
​Email: kbaskin@cougarnet.uh.edu
Phone:
713-730-2649

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