Advisory Panel Member Profile

Patricia Downs
OneGoal
Executive Director

Areas of Expertise:
Your Customers, Their Journey, Customer First Culture, Customer Experience Functional Alignment

Patty Williams-Downs lives her life, personally and professionally, by the James Baldwin quote “For these are all our children, we will all profit by or pay for what they become.” Patty lived the early years of her life in East Orange, New Jersey where she saw firsthand the injustice and inequity that plagued her community. As a result of her experiences and her aspirations for a better future, Patty has dedicated her career to advocating for education and equity in the school system. She received her undergraduate degree from Fordham University and her graduate degree from The George Washington University. 

Patty began her career in education in 2004 as a Teach for America corps member in Houston, followed by several positions at organizations and schools such as YES Prep Public Schools, KIPP Houston and Alief ISD. Serving these organizations allowed her to make an impact on the school system, from both an instructional coaching and leadership perspective. Since joining OneGoal,a fast growting impactful non-profit, Patty spent the first three years as the Managing Director of Programs before moving into the role of Executive Director in May of 2018.
 
When Patty isn’t advocating for education or securing a better tomorrow for our youth, she’s spending time with her family. She’s a proud mom of two children, Joshua and Zoe, and the proud wife of her husband, Tony.

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