CUSTOMER EXPERIENCE AT C.T. BAUER COLLEGE OF BUSINESS
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  • Home
  • About
    • Faculty & Leadership
    • Academic Overview
  • Register
    • Register Now
    • Pay Now
  • Individuals
    • Curriculum
    • In-Class Program
    • Online Program
    • Program FAQ
  • Custom Programs
  • Testimonials

  Advisory Panel Member Profile

Mitchell Brown
Chief Operating Officer
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Areas of Expertise:
Customer Experience Strategy, Customer First Culture, Principles of Customer ​Relationship Building, Accelerate & Improve Decisions with Data, Customer Experience in your Organization-Navigating Politics of Change
Throughout a wide ranging career that has spanned over three decades and five continents I always bring a high level of experience and success in every endeavor. I have built and implemented successful marketing campaigns, strategies, and product launches; Government Organizations, Insurance Organizations, University Programs, Political Campaigns and Non-Profit Groups. With over 20 years of experience in management; consulting, leading, training and mentoring a diverse group of Soldiers, Government Officials, Students, Business Leaders, and Philanthropists.

During my life, I have heard people say “we can’t” or “it’s impossible”. Whether it was a village outside of Baghdad, teaching at the University level, or in a boardroom I have never given up and I have triumphed in each stage.

• Awarded 3 Bronze Stars, The Purple Heart and an Army Commendation with Valor for actions in Iraq
• Inducted into the Sergeant Audie Murphy Club designed as a recognition for the top 1% of NCO Leaders in the Army
• Helped the K-State ROTC program to be one of the top rated programs in the country through curriculum development, budget management, recruiting, and training

Today I bring that experience to a diverse group of business leaders.

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11807 Westheimer Road  Suite 550
PMB 945
Houston, TX 77204-6021


Contact Us

Joanne Healy -Manager, Special Programs
Email: jhealy@cougarnet.uh.edu
Phone: (972) 325-6923



Katherine Baskin -Manager, Special Programs
​Email: kbaskin@cougarnet.uh.edu
Phone:
713-730-2649

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