CUSTOMER EXPERIENCE AT C.T. BAUER COLLEGE OF BUSINESS
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  • Home
  • About
    • Faculty & Leadership
    • Academic Overview
  • Register
    • Register Now
    • Pay Now
  • Individuals
    • Curriculum
    • In-Class Program
    • Online Program
    • Program FAQ
  • Custom Programs
  • Testimonials

  Advisory Panel Member Profile

Michael Jones
Chief Financial Officer
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Areas of Expertise:
Customer-Focused Innovation, Customer First Culture, Principles of Customer ​Relationship Building
Michael Jones is the CFO of Thrive Mortgage and current Chairman of the CMLA.  He started his career at PricewaterhouseCoopers in Dallas, TX, after graduating from Baylor University in Waco, TX. After spending three years gaining a wealth of knowledge in tax, Michael decided to join the family business as a loan officer in Dallas. The tax background at PwC allowed Michael to instantly become a self-employment expert which he used to build his business. In 2015, after three years as a loan officer, Michael moved to Austin, TX, to become the Chief Financial Officer of Thrive Mortgage, LLC, joining his father, Roy Jones, CEO, and mother, Barbara Jones, President, in running the company.

During flights to various MBA events, Michael hatched the idea of writing a book, Reset, to codify his experience as both a loan officer and a business manager developing and rolling out eClosings which was an industry first.

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11807 Westheimer Road  Suite 550
PMB 945
Houston, TX 77204-6021


Contact Us

Joanne Healy -Manager, Special Programs
Email: jhealy@cougarnet.uh.edu
Phone: (972) 325-6923



Katherine Baskin -Manager, Special Programs
​Email: kbaskin@cougarnet.uh.edu
Phone:
713-730-2649

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