Advisory Board Member Profile

Meredith Blanchar

Senior Vice President, Customer Success

Areas of Expertise:

Customer Experience Strategy, Customer-Focused Innovation, Customer First Culture, Customer Experience Functional Alignment, Accelerate & Improve Decisions with Data

After 20+ years in the Customer Experience industry, I firmly believe that Customer Success is a mindset, not an organization.  Through the years I've had the privilege of building cross-company teams of unrelenting customer advocates and programs that drive continual value to customers.  I've developed a unique understanding of the voice of the customer, how to cultivate true advocates, and leveraging data and automation to scale and expedite ROI.

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