Advisory Panel Member Profile

Matt Pahl
Collins Aerospace
Sr Manager, Flight Operations Services

Areas of Expertise:
Customer Experience Strategy, Customer First Culture, Principles of Customer ​Relationship Building

I am an Aviation Management Professional with leadership experience and expertise in international trip support and scheduling software solutions. My almost 30 years of business aviation experience is highly focused on building customer affinity and developing proven customer experience strategies. My commitment to operational excellence focuses on identifying risk management strategies and creating procedures to increase consistency and continuity of operations.

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