CUSTOMER EXPERIENCE AT C.T. BAUER COLLEGE OF BUSINESS
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  • Home
  • About
    • Faculty & Leadership
    • Academic Overview
  • Register
    • Register Now
    • Pay Now
  • Individuals
    • Curriculum
    • In-Class Program
    • Online Program
    • Program FAQ
  • Custom Programs
  • Testimonials
  • Resources
    • Articles

  Advisory Panel Member Profile

Matt Pahl
Collins Aerospace
Sr Manager, Flight Operations Services
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Areas of Expertise:
Customer Experience Strategy, Customer First Culture, Principles of Customer ​Relationship Building
I am an Aviation Management Professional with leadership experience and expertise in international trip support and scheduling software solutions. My almost 30 years of business aviation experience is highly focused on building customer affinity and developing proven customer experience strategies. My commitment to operational excellence focuses on identifying risk management strategies and creating procedures to increase consistency and continuity of operations.





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11807 Westheimer Road  Suite 550
PMB 945
Houston, TX 77204-6021


Contact Us

Joanne Healy -Manager, Special Programs
Email: jhealy@cougarnet.uh.edu
Phone: (972) 325-6923



Katherine Baskin -Manager, Special Programs
​Email: kbaskin@cougarnet.uh.edu
Phone:
713-730-2649

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