CUSTOMER EXPERIENCE AT C.T. BAUER COLLEGE OF BUSINESS
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  • Home
  • About
    • Faculty & Leadership
    • Academic Overview
  • Register
    • Register Now
    • Pay Now
  • Individuals
    • Curriculum
    • In-Class Program
    • Online Program
    • Program FAQ
  • Custom Programs
  • Testimonials

  Advisory Panel Member Profile

Marvin Crues
Q2ebanking
Senior Director of Customer Support

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Areas of Expertise:
Customer Experience Strategy, Your Customers, Their Journey, Customer-Focused Innovation, Customer First Culture, Principles of Customer Relationship Building, Customer Experience Functional Alignment, Accelerate & Improve Decisions with Data,Customer Experience
Marvin Crues is the Senior Director of Global Customer Support for Q2. Q2 has been designing and delivering software that creates meaningful financial experiences and supports lasting customer relationships. He has over 20 years of Global Customer Care Center leadership experience in various departments including logistics, tech support, engineering, customer service, financial fraud, vendor operations and inbound/outbound sales.

In addition to proudly serving in the United States Airforce, prior to Q2 Marvin led customer care teams for Wayfair, Metromile, Electronic Arts, Wincor-Nixdorf, Nielsen and Sears.

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11807 Westheimer Road  Suite 550
PMB 945
Houston, TX 77204-6021


Contact Us

Joanne Healy -Manager, Special Programs
Email: jhealy@cougarnet.uh.edu
Phone: (972) 325-6923



Katherine Baskin -Manager, Special Programs
​Email: kbaskin@cougarnet.uh.edu
Phone:
713-730-2649

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