CUSTOMER EXPERIENCE AT C.T. BAUER COLLEGE OF BUSINESS
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  • Home
  • About
    • Faculty & Leadership
    • Academic Overview
  • Register
    • Register Now
    • Pay Now
  • Individuals
    • Curriculum
    • In-Class Program
    • Online Program
    • Program FAQ
  • Custom Programs
  • Testimonials

  Advisory Panel Member Profile

Marcus Sparks
spark2engage LLC
Senior Director, Client Services
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Areas of Expertise:
Customer Success; Implementation, Training, Onboarding, and Support.
Hyper-growth Software as a Service (SaaS) Customer Success practitioner, skilled in all phases of the customer journey.

Adaptive problem-solver and trusted advisor. Passionate about linking training and skills development to sustained workforce excellence. Strategic thinker and believer in the art of the possible.  Continuous learner with outstanding verbal and written communication skills. Technically fluent and focused on product mastery.

StrengthsFinder Top 5 skills: Strategic; Intellection; Input; Connectedness; Adaptability

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11807 Westheimer Road  Suite 550
PMB 945
Houston, TX 77204-6021


Contact Us

Joanne Healy -Manager, Special Programs
Email: jhealy@cougarnet.uh.edu
Phone: (972) 325-6923



Katherine Baskin -Manager, Special Programs
​Email: kbaskin@cougarnet.uh.edu
Phone:
713-730-2649

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