Advisory Panel Member Profile

Marcus Sparks

spark2engage LLC
Senior Director, Client Services

Areas of Expertise:

Customer Success; Implementation, Training, Onboarding, and Support.

Hyper-growth Software as a Service (SaaS) Customer Success practitioner, skilled in all phases of the customer journey.

Adaptive problem-solver and trusted advisor. Passionate about linking training and skills development to sustained workforce excellence. Strategic thinker and believer in the art of the possible.  Continuous learner with outstanding verbal and written communication skills. Technically fluent and focused on product mastery.

StrengthsFinder Top 5 skills: Strategic; Intellection; Input; Connectedness; Adaptability

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