CUSTOMER EXPERIENCE AT C.T. BAUER COLLEGE OF BUSINESS
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  • Home
  • About
    • Faculty & Leadership
    • Academic Overview
  • Register
    • Register Now
    • Pay Now
  • Individuals
    • Curriculum
    • In-Class Program
    • Online Program
    • Program FAQ
  • Custom Programs
  • Testimonials

  Advisory Panel Member Profile

MacKenzie Ulfsrud
Appspace
Customer Success Director

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Areas of Expertise:
Building Customer Success Teams Customer Success Leadership Implementing Customer Success in SaaS Companies
MacKenzie started her career as a solutions architect at Xerox where she developed requirements, tested, and implemented solutions to digitize mortgage files. Her career then took her to Amazon where she was an account manager and marketing manager for the Local division. In 2015, MacKenzie started at Appspace where she has helped implement and grow the customer success division. Today she is the Customer Success Director and manages a global department with team members across the U.S., United Kingdom, Australia, and the Middle East.

MacKenzie has a background in project management, technical writing, account management, training, and software implementations. She enjoys collaborating in a group environment, solving customers challenges, and helping her team members develop their careers.

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11807 Westheimer Road  Suite 550
PMB 945
Houston, TX 77204-6021


Contact Us

Joanne Healy -Manager, Special Programs
Email: jhealy@cougarnet.uh.edu
Phone: (972) 325-6923



Katherine Baskin -Manager, Special Programs
​Email: kbaskin@cougarnet.uh.edu
Phone:
713-730-2649

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