Advisory Board Member Profile

Lisa Evans

Texas Mutual
Vice President of Distribution and Customer Engagement

Areas of Expertise:

Customer Experience Strategy;Your Customers, Their Journey, Customer-Focused Innovation, Principles of Customer ​Relationship Building, Customer Experience Functional Alignment

Lisa Evans serves as the Vice President of Distribution & Customer Engagement for Texas Mutual Insurance Company, the state’s leading workers' compensation provider, which insures over 70,000 businesses and cares for their 1.5 million workers. Ms. Evans oversees strategic partnerships and distribution models for agent partners, policyholders and other stakeholders.

She has over 20 years of experience in risk management and insurance including roles in insurance agency and carrier operations, claims management, marketing, customer engagement, risk management consulting and EEO investigations.  She has previously led and managed strategic initiatives for CLS Risk Partners, Frost Insurance Agency, State Auto, Zenith Insurance and Ward North America.  

Ms. Evans earned her Bachelor of Science in organizational psychology and business management from the University of Houston. She is a certified risk manager, certified insurance counselor and holds a Lean Six Sigma Greenbelt. Ms. Evans currently services on the board of the Borderplex Alliance and has held several volunteer positions including serving on the board of Texas Women in Business, and the Cedar Park Library Foundation.

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