Advisory Panel Member Profile

Lisa Bales

Kipp Flores Architects
Operations Manager

Areas of Expertise:

Customer Experience Strategy, Your Customers, Their Journey, Principles of Customer ​Relationship Building, Accelerate & Improve Decisions with Data

Lisa Bales works for Kipp Flores Architects in Austin, TX and oversees the Finance, Operations, and Human Resource responsibilities for the firm.  Previously, Lisa worked at Insperity and ADP for 12 years doing Business & HR Consulting for small and medium-sized businesses.  She also served in an Executive role at HireBetter, a start-up recruiting firm here in Austin.  Lisa holds a Bachelor’s Degree in Business from the University of North Dakota and holds a PHR (Professional in Human Resources) certification as well as a SHRM-CP certification.

Lisa has consulting experience with the following industries:  Financial Services, Architecture & Engineering, Healthcare, Oil & Gas, Advertising & Marketing, Technology, Manufacturing, Real Estate, Service (includes retail; food & beverage), Transportation, & Non-Profit.  Her passion is to leverage the strengths of employees and create efficient operational processes to positively impact the bottom-line.

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