CUSTOMER EXPERIENCE AT C.T. BAUER COLLEGE OF BUSINESS
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  • Home
  • About
    • Faculty & Leadership
    • Academic Overview
  • Register
    • Register Now
    • Pay Now
  • Individuals
    • Curriculum
    • In-Class Program
    • Online Program
    • Program FAQ
  • Custom Programs
  • Testimonials

  Advisory Panel Member Profile

Kristen Villas
Horizon Bank
COO
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Areas of Expertise:
Kristen has over 28 years in the Financial Services industry, with most of that time dedicated to the customer experience.

In Kristen's current role at Horizon Bank, she is responsible for the operational oversight of all of Horizon Bank’s customer facing teams including: Branch Operations, Marketing, Treasury Management, Deposit Operations, Loan Operations and Electronic Services.  She spearheads the direction of new projects and products.

Kristen works closely with all the various teams to provide innovative and creative solutions for Horizon's customer base.

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11807 Westheimer Road  Suite 550
PMB 945
Houston, TX 77204-6021


Contact Us

Joanne Healy -Manager, Special Programs
Email: jhealy@cougarnet.uh.edu
Phone: (972) 325-6923



Katherine Baskin -Manager, Special Programs
​Email: kbaskin@cougarnet.uh.edu
Phone:
713-730-2649

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