Advisory Board Member Profile

Khalil Rossi

Grainger
District Sales Manager

Areas of Expertise:

Customer Experience Strategy

Sales Leader with over 15 years of creating and implementing customer experience strategies.  These strategies helped drive improved Net Promoter Scores (NPS) alongside Customer Satisfaction Scores; while working to reduce customer churn rates. In my current role I serve as a District Leader with Grainger for the Austin and Houston markets.

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