CUSTOMER EXPERIENCE AT C.T. BAUER COLLEGE OF BUSINESS
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  • Home
  • About
    • Faculty & Leadership
    • Academic Overview
  • Register
    • Register Now
    • Pay Now
  • Individuals
    • Curriculum
    • In-Class Program
    • Online Program
    • Program FAQ
  • Custom Programs
  • Testimonials
  • Resources
    • Articles

  Advisory Panel Member Profile

Khalil Rossi
Grainger
District Sales Manager

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Areas of Expertise:
Customer Experience Strategy
Sales Leader with over 15 years of creating and implementing customer experience strategies.  These strategies helped drive improved Net Promoter Scores (NPS) alongside Customer Satisfaction Scores; while working to reduce customer churn rates. In my current role I serve as a District Leader with Grainger for the Austin and Houston markets.




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11807 Westheimer Road  Suite 550
PMB 945
Houston, TX 77204-6021


Contact Us

Joanne Healy -Manager, Special Programs
Email: jhealy@cougarnet.uh.edu
Phone: (972) 325-6923



Katherine Baskin -Manager, Special Programs
​Email: kbaskin@cougarnet.uh.edu
Phone:
713-730-2649

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