Advisory Panel Member Profile

Kellie Carroll-Juarez

UnityBPO
Learning Program Manager

Areas of Expertise:

Customer Experience Strategy, Customer-Focused Innovation, Customer First Culture, Principles of Customer ​Relationship Building,Customer Experience Functional Alignment, Customer Experience in your Organization-Navigating Politics of Change

I have 20 years' experience as a professional manager and corporate training manager. I am an instructor for CNM Ingenuity, motivational speaker as well as instructional designer background building training programs from the ground up. I have a Masters in Adult Education and Training and currently working on my EDD in Educational Leadership.

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