Carisi Inc. dba Ferrari of Austin
Areas of Expertise:
Customer Experience Strategy, Customer-Focused Innovation, Customer First Culture, Principles of Customer Relationship Building, Accelerate & Improve Decisions with Data, Customer Experience in your Organization-Navigating Politics of Change
Born in Mexico City and based in Austin, Juan Pablo has BS in Mechanical Engineering and a minor in Management with a Postgraduate Certificate in Lean Manufacturing.
He was an intern for General Electric on their Early Talent Identification Program (ETIP) for the GP7200 airplane engine thermodynamic analysis, a production COO for a textile company and has now spent 5 years working for Ferrari as a Management Consultant, where he is involved with;
- KPI performance, achievement, and management.
- CSI management and development.
- Data analysis and forecast for Sales and Aftersales departments.
- Factory and headquarters communication.
- Vehicle restoration programs.
- Generation and Development of Business Plans.