Advisory Panel Member Profile

Joseph Pallivathuckal

Berry Appleman & Leiden LLP
Director, Client Relationships

Areas of Expertise:

Customer Experience, Process Redesign, Relationship Management

Joe Pallivathuckal is a Director, Client Relationships in the Dallas office of Berry Appleman & Leiden LLP. Working side-by-side with the Partners, he is accountable for his respective client’s overall immigration program. As a trusted advisor to clients, Joe is a primary point of contact and escalation path for clients ensuring internal advocacy, strong communication, workforce management, program delivery and strategic thought leadership.

Prior to joining BAL, Joe worked for a Big-4 firm as a Management Consultant on large-scale, transformational engagements within the Insurance, Banking, Healthcare, Technology, and Lifesciences sectors. Most of his clients were industry leaders, often the top 3 businesses in their respective segments. During his tenure at other firms, he built service offerings and executed engagements relating to strategy, operational excellence, compliance, customer experience, financial reporting, digital transformation, process improvement/optimization, risk assessment & management, and program delivery management.

Prior to Consulting, Joe was an Operations Manager in the Commercial Lines organization of a Fortune 100 Insurer. He received a Bachelors degree in Information Systems from Stony Brook University in Stony Brook, NY.

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