CUSTOMER EXPERIENCE AT C.T. BAUER COLLEGE OF BUSINESS
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  • Home
  • About
    • Faculty & Leadership
    • Academic Overview
  • Register
    • Register Now
    • Pay Now
  • Individuals
    • Curriculum
    • In-Class Program
    • Online Program
    • Program FAQ
  • Custom Programs
  • Testimonials

Advisory Panel Member Profile

Joann Kim
Vice President
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Areas of Expertise:
Accelerate & Improve Decisions with Data
Joann Kim is the Vice President of Transformation for Sally Beauty Holdings in Denton, Texas.  Utilizing her deep knowledge of finance and program management, Joann leads projects at Sally that include Fulfillment Options (BOPIS, SFS), new DC opening, and launching of the Private Label Credit Card.  With over 8 years of experience in retail, Joann has elevated the customer story using data and analytics.

Prior to joining Sally Beauty, Joann spent six years at Target HQ in Minneapolis and ten years in banking with BNYMellon.  She has her MBA from Carnegie Mellon in Pittsburgh.

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11807 Westheimer Road  Suite 550
PMB 945
Houston, TX 77204-6021


Contact Us

Joanne Healy -Manager, Special Programs
Email: jhealy@cougarnet.uh.edu
Phone: (972) 325-6923



Katherine Baskin -Manager, Special Programs
​Email: kbaskin@cougarnet.uh.edu
Phone:
713-730-2649

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