CUSTOMER EXPERIENCE AT C.T. BAUER COLLEGE OF BUSINESS
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  • Home
  • About
    • Faculty & Leadership
    • Academic Overview
  • Register
    • Register Now
    • Pay Now
  • Individuals
    • Curriculum
    • In-Class Program
    • Online Program
    • Program FAQ
  • Custom Programs
  • Testimonials

  Advisory Panel Member Profile

Jim Freeze
Vice President of Donated Goods Retail
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Areas of Expertise:
Customer Experience Strategy
Jim is a graduate of West Point and has a diverse background related to Customer Experience. As an Army Officer in Iraq, he learned invaluable lessons of "winning hearts and minds" of his customers. Later, Jim worked for a firm that helped Veterans find civilian employment and then founded a nonprofit restaurant before getting hired at Goodwill, the nation's oldest and largest social enterprise nonprofit. Goodwill's retail operation supports its nonprofit mission of providing jobs and job training to people who face barriers to employment.

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11807 Westheimer Road  Suite 550
PMB 945
Houston, TX 77204-6021


Contact Us

Joanne Healy -Manager, Special Programs
Email: jhealy@cougarnet.uh.edu
Phone: (972) 325-6923



Katherine Baskin -Manager, Special Programs
​Email: kbaskin@cougarnet.uh.edu
Phone:
713-730-2649

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