CUSTOMER EXPERIENCE AT C.T. BAUER COLLEGE OF BUSINESS
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  • Home
  • About
    • Faculty & Leadership
    • Academic Overview
  • Register
    • Register Now
    • Pay Now
  • Individuals
    • Curriculum
    • In-Class Program
    • Online Program
    • Program FAQ
  • Custom Programs
  • Testimonials
  • Resources
    • Articles

  Advisory Panel Member Profile

Jeffrey Hancock
Williamson County
Assistant Director of Facilities Maintenance

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Areas of Expertise:
I have over 20 years of experience training teams about customer service and how remaining relevant isn't about our skills but how we deliver those skills to the customer.
I have experience in large organizations such as Ford Motor Company, Toyota, Amazon and HID Global. My recent role is leading a 25 person Building Maintenance team for 65 buildings at 1.6M square feet. My wife and I love to travel international and Europe has been one of our favorites since we are both History buffs. We have no children at home but enjoy our 8 grandchildren when they visit.





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11807 Westheimer Road  Suite 550
PMB 945
Houston, TX 77204-6021


Contact Us

Joanne Healy -Manager, Special Programs
Email: jhealy@cougarnet.uh.edu
Phone: (972) 325-6923



Katherine Baskin -Manager, Special Programs
​Email: kbaskin@cougarnet.uh.edu
Phone:
713-730-2649

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