Advisory Panel Member Profile

Jamie Dalferes

Senior Manager, Instructional Design & Training

Areas of Expertise:

Customer Experience Strategy, Customer-Focused Innovation, Customer First Culture

Jamie Dalferes is an accomplished Senior Executive with more than 20 years of success across the education, real estate, healthcare, telecom, restaurant and hospitality industries. Leveraging extensive experience in identifying and integrating emerging technologies in alignment with organizational objectives and resources, Her broad areas of expertise include change management, consulting, executive coaching, program development, strategic planning.

​Jamie holds a BA in Communications, Journalism and Digital Marketing from Texas Wesleyan University and a Master’s degree in Instructional Technology from Texas Tech University. She is a certified Gallup Strength Finder Coach, Standout 2.0 Coach, Ken Blanchard SLII Facilitator, and an ICF Certified Coach. Jamie is also an active advisory board member with the Southern Methodist University Digital Accelerator program. 

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