CUSTOMER EXPERIENCE AT C.T. BAUER COLLEGE OF BUSINESS
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  • Home
  • About
    • Faculty & Leadership
    • Academic Overview
  • Register
    • Register Now
    • Pay Now
  • Individuals
    • Curriculum
    • In-Class Program
    • Online Program
    • Program FAQ
  • Custom Programs
  • Testimonials

  Advisory Panel Member Profile

Heather Swift
nThrive Services
Chief Legal Officer
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Areas of Expertise:
Driving value through values; Leading from a place of influence versus authority; Negotiating with confidence; Optimizing customer service through leadership; Loving your clients
Heather is a 20-year practicing lawyer, Chief Legal Officer for a healthcare revenue cycle company, and a life-long learner. She regularly counsels and advises executives and other leaders on matters of legal compliance, best practices, and corporate ethics. Her practice involves dispute resolution, strategic enablement, and business process coordination.

She is a passionate practitioner of conscious capitalism, client service, servant leadership, and community engagement. Emotionally intelligent and values driven, her secret weapons are humor, a balance of humility and hubris, and a love affair with good grammar. She has a weakness for macadamia nuts that is of such a magnitude that she cannot keep them in the house.

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11807 Westheimer Road  Suite 550
PMB 945
Houston, TX 77204-6021


Contact Us

Joanne Healy -Manager, Special Programs
Email: jhealy@cougarnet.uh.edu
Phone: (972) 325-6923



Katherine Baskin -Manager, Special Programs
​Email: kbaskin@cougarnet.uh.edu
Phone:
713-730-2649

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