CUSTOMER EXPERIENCE AT C.T. BAUER COLLEGE OF BUSINESS
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  • Home
  • About
    • Faculty & Leadership
    • Academic Overview
  • Register
    • Register Now
    • Pay Now
  • Individuals
    • Curriculum
    • In-Class Program
    • Online Program
    • Program FAQ
  • Custom Programs
  • Testimonials

  Advisory Panel Member Profile

Harold Wright
Texas Education Agency
Director​

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Areas of Expertise:
Customer Experience Strategy, Customer First Culture, Principles of Customer ​Relationship Building, Accelerate & Improve Decisions with Data, Customer Experience in your Organization-Navigating Politics of Change
The Texas Education Agency Higher Education Turnaround Partnerships and SSI Community Partnerships are led by Dr. Harold Wright, TEA's State Director of Community and University Partnerships. Community Partnerships is a grants program that provides wrap around and holistic services to schools in struggling communities to increase the number of students performing at grade level. Harold has previously served as a leader of multiple Title I schools with a majority of African American and Hispanic students where he was successful with improving achievement scores and graduation rates for his students.

​His roles included leading the largest high school in Dallas ISD for eight years improving the graduation rate from 72% to 92% while graduating more than 8,000 students. He also served as principal of Harry Stone Montessori Academy where the school demonstrated highest achievement scores in the top ten percent of schools in the state of Texas as recognized by the National Center of Educational Accountability and the National Alliance of Business. 

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11807 Westheimer Road  Suite 550
PMB 945
Houston, TX 77204-6021


Contact Us

Joanne Healy -Manager, Special Programs
Email: jhealy@cougarnet.uh.edu
Phone: (972) 325-6923



Katherine Baskin -Manager, Special Programs
​Email: kbaskin@cougarnet.uh.edu
Phone:
713-730-2649

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