Advisory Board Member Profile

Dino Crupi

GroupBy, Inc.
Associate Vice President of Strategy and Operations

Areas of Expertise:

Customer Experience Strategy, Customer-Focused Innovation, Principles of Customer ​Relationship Building, Accelerate & Improve Decisions with Data, Customer Experience in your Organization-Navigating Politics of Change

Dino Crupi is the Associate Vice President of Strategy & Operations at GroupBy Inc., one of the largest providers of eCommerce solutions in North America. In this role he leads product vision and strategic initiatives designed to improve customer experience, satisfaction, sales, and retention. As a recognized expert in data and qualitative analysis, Dino utilizes data and technical indicators as leading drivers for success in sales and customer experience innovation.

Dino’s career is built from over a decade of sales and customer success management positions in a variety of industries including retail, education, technology, and hospitality. As a longtime member of the Austin Tech Alliance, Dino is an absolute source of industry leading knowledge and experience in startup tech business growth, client sales and retention, operations, data, and analytics.

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