Advisory Panel Member Profile

Desi Lopez

Metia
Account Director

Areas of Expertise:

Customer Experience Strategy, Your Customers, Their Journey, Customer-Focused Innovation, Customer First Culture, Principles of Customer ​Relationship Building, Customer Experience in your Organization-Navigating Politics of Change

For the past nine years, I’ve shared client stories at advertising agencies, both small and large, learning how to think like a consumer and make decisions like a stakeholder. I truly love helping bring client goals to life and am always proud to do so by blending strategic insights with awesome customer experience.

I’m lucky enough to have worked with the full spectrum of client relationships, program types, and insight methodologies.

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