CUSTOMER EXPERIENCE AT C.T. BAUER COLLEGE OF BUSINESS
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  • Home
  • About
    • Faculty & Leadership
    • Academic Overview
  • Register
    • Register Now
    • Pay Now
  • Individuals
    • Curriculum
    • In-Class Program
    • Online Program
    • Program FAQ
  • Custom Programs
  • Testimonials

  Advisory Panel Member Profile

DeShawn Jones
Strategy & Service Lead, Video & Service Desk
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Areas of Expertise:
Customer Experience Strategy, Customer-Focused Innovation, Customer First Culture
DeShawn is a recognized Customer Experience leader in Cisco Systems, serving as the company's tower leader for Video and service desk operations within its strategic engine. DeShawn has been identified as a Creative Pioneer, responsible for shaping the overall strategic approach for its global video business and a Customer Experience that drives recurring revenue.






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11807 Westheimer Road  Suite 550
PMB 945
Houston, TX 77204-6021


Contact Us

Joanne Healy -Manager, Special Programs
Email: jhealy@cougarnet.uh.edu
Phone: (972) 325-6923



Katherine Baskin -Manager, Special Programs
​Email: kbaskin@cougarnet.uh.edu
Phone:
713-730-2649

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