Advisory Panel Member Profile

Darcy Hardy

Blackboard
Associate Vice President and Client Success Director

Areas of Expertise:

Customer Experience Strategy, Customer First Culture, Principles of Customer ​Relationship Building

Dr. Darcy Hardy serves as Associate Vice President and Client Success Director at Blackboard Inc. Her work focuses on the online learning ecosystem, and how it impacts all parts of an institution or organization.  Prior to her position with Blackboard, Dr. Hardy spent over 25 years in public higher education, including the University of Texas System, the University of Texas at Austin, UT San Antonio, and Texas State University – San Marcos.  During her tenure with UTSA, she worked with the Obama Administration, completing a two-year Intergovernmental Personnel Act (IPA) appointment at the US Department of Labor, and a one-year IPA appointment at the US Department of Education.  From 1997 to 2010, Dr. Hardy served as Assistant Vice Chancellor for Academic Affairs at The University of Texas System and Executive Director of the UT TeleCampus.

She was a founding member and is past president of the Texas Distance Learning Association (TxDLA). Currently, she serves as Chair Emerita with the United States Distance Learning Association (USDLA). She is the founder of the popular USDLA-sponsored International Forum for Women in E-Learning (IFWE), an event that focuses on issues faced by women in the industry as well as on the importance of networking and mentoring in the growth of women leaders for tomorrow. Dr. Hardy was honored by Texas State University as a Distinguished Alumna in 2012. 

She was inducted into the USDLA Hall of Fame in 2009 and received the Mildred and Charles Wedemeyer Outstanding Distance Learning Practitioner Award in Madison, Wisconsin in 2006. In addition, she was inducted into the Texas Distance Learning Association Hall of Fame in 2006 and received the WCET Richard Jonsen award in 2005.  She earned her PhD in Curriculum & Instruction (Instructional Technology) from The University of Texas at Austin in 1992.

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