CUSTOMER EXPERIENCE AT C.T. BAUER COLLEGE OF BUSINESS
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  • Home
  • About
    • Faculty & Leadership
    • Academic Overview
  • Register
    • Register Now
    • Pay Now
  • Individuals
    • Curriculum
    • In-Class Program
    • Online Program
    • Program FAQ
  • Custom Programs
  • Testimonials

  Advisory Panel Member Profile

Christian Zamudio
Stoneridge
Business Unit Manager

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Areas of Expertise:
Customer Experience Strategy, Your Customers, Their Journey, Customer-Focused Innovation,Customer First Culture, Principles of Customer Relationship Building, Customer Experience Functional Alignment,Accelerate & Improve Decisions with Data, Customer Experience
Results-driven professional with a progressive quality management career in the automotive and electronic manufacturing industries. Skilled at developing and executing targeted business initiatives that drive customer growth, achieve sales objectives, and enhance bottom-line profits. Highly effective communicator and team leader with proven ability to build long-term relationships with internal and external customers by establishing a high level of confidence and trust. Visionary leader with a keen understanding of business priorities and demonstrated expertise in rapidly advancing business goals to revenue-producing activities.

Specialties: Team Building / Leadership; Process Improvement; P&L / Budgeting / Cost Control; Staff Training & Development; Customer Service; Process Analysis; New Product Introduction; Project Coordination; Product Development; Lean Manufacturing; Risk & Impact Management; Process Development; Advanced Product Quality Planning; Measurement System Analysis; Production Part Approval Process; Failure Mode and Effects Analysis; Global 8D’s; Statistical Process Control.

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11807 Westheimer Road  Suite 550
PMB 945
Houston, TX 77204-6021


Contact Us

Joanne Healy -Manager, Special Programs
Email: jhealy@cougarnet.uh.edu
Phone: (972) 325-6923



Katherine Baskin -Manager, Special Programs
​Email: kbaskin@cougarnet.uh.edu
Phone:
713-730-2649

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