Advisory Panel Member Profile

Bry Hutchison

Planview, Inc.
Director, Customer Success - US West

Areas of Expertise:

I have been in customer facing roles since 1996 when I graduated from the University of Houston. In 1999 I pivoted my career to exciting world of SaaS solutions and have never looked back. Working mostly in start-up environments, I began my career in sale

I am a skilled Customer Experience leader with a deep understanding of what it takes to help rapidly growing technology companies swiftly scale and grow comprehensive Customer Experience programs.

I excel at breaking down silos to create enhanced communication and collaboration among teams with the overarching goal of continuously improving the customer experience. My passion is developing, coaching, and empowering employees and colleagues, to create productive cross-functional alliances.

My philosophy on Customer Success and team building is based on the Golden Rule - treat customers and colleagues as you would want to be treated, driving mutual respect and ongoing loyalty.

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