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  • Home
  • About
    • Faculty & Leadership
    • Academic Overview
  • Register
    • Register Now
    • Pay Now
  • Individuals
    • Curriculum
    • In-Class Program
    • Online Program
    • Program FAQ
  • Custom Programs
  • Testimonials

  Advisory Panel Member Profile

Britni Rachal
Texas Lifestyle Magazine
Writer

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Areas of Expertise:
Customer Experience Strategy,Your Customers, Their Journey,Customer-Focused Innovation,Customer First Culture,Principles of Customer Relationship Building,Accelerate & Improve Decisions with Data
With more than 14 years of experience in marketing and communications, Britni Rachal has a proven track record of successful B2B, B2C, and internal campaigns within real estate, automotive, tech, insurance, financial, legal, and retail industries. Britni currently works as a Licensed Realtor® at the Keller Williams Realty flagship Southwest Market Center in Austin. She is also a regular contributor to Texas Lifestyle Magazine, where she writes about entertainment and the hospitality industry.

As a marketer, Britni is passionate about building brand recognition and boosting brand loyalty, customer retention, and customer acquisition by providing positive consumer experiences and then highlighting those aspects of the consumer journey through brand storytelling that incorporates all parties involved, including clients, business partners, community partners, and internal teams.

Britni began her career as a news producer, producing #1 rated newscasts in Biloxi, Austin, and Houston. She has a Bachelor of Arts degree in Mass Communication from Louisiana State University.

After years of living in various cities, Britni is happy to call Southwest Austin her home. She is an active member of the Junior League of Austin and Austin Young Chamber of Commerce.

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11807 Westheimer Road  Suite 550
PMB 945
Houston, TX 77204-6021


Contact Us

Joanne Healy -Manager, Special Programs
Email: jhealy@cougarnet.uh.edu
Phone: (972) 325-6923



Katherine Baskin -Manager, Special Programs
​Email: kbaskin@cougarnet.uh.edu
Phone:
713-730-2649

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