Advisory Panel Member Profile

Britni Rachal

Texas Lifestyle Magazine
Writer

Areas of Expertise:

Customer Experience Strategy,Your Customers, Their Journey,Customer-Focused Innovation,Customer First Culture,Principles of Customer Relationship Building,Accelerate & Improve Decisions with Data

With more than 14 years of experience in marketing and communications, Britni Rachal has a proven track record of successful B2B, B2C, and internal campaigns within real estate, automotive, tech, insurance, financial, legal, and retail industries. Britni currently works as a Licensed Realtor® at the Keller Williams Realty flagship Southwest Market Center in Austin. She is also a regular contributor to Texas Lifestyle Magazine, where she writes about entertainment and the hospitality industry.

As a marketer, Britni is passionate about building brand recognition and boosting brand loyalty, customer retention, and customer acquisition by providing positive consumer experiences and then highlighting those aspects of the consumer journey through brand storytelling that incorporates all parties involved, including clients, business partners, community partners, and internal teams.

Britni began her career as a news producer, producing #1 rated newscasts in Biloxi, Austin, and Houston. She has a Bachelor of Arts degree in Mass Communication from Louisiana State University.

After years of living in various cities, Britni is happy to call Southwest Austin her home. She is an active member of the Junior League of Austin and Austin Young Chamber of Commerce.

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