CUSTOMER EXPERIENCE AT C.T. BAUER COLLEGE OF BUSINESS
  • Home
  • About
    • Faculty & Leadership
    • Academic Overview
  • Register
    • Register Now
    • Pay Now
  • Individuals
    • Curriculum
    • In-Class Program
    • Online Program
    • Program FAQ
  • Custom Programs
  • Testimonials
  • Home
  • About
    • Faculty & Leadership
    • Academic Overview
  • Register
    • Register Now
    • Pay Now
  • Individuals
    • Curriculum
    • In-Class Program
    • Online Program
    • Program FAQ
  • Custom Programs
  • Testimonials

  Advisory Panel Member Profile

Alma DULDULAO-YBARRA
Goodwill Houston
Vice President of Workforce Development
Picture
Areas of Expertise:
Customer Experience Strategy, Customer-Focused Innovation, Accelerate & Improve Decisions with Data, Customer Experience in your Organization-Navigating Politics of Change
Alma Duldulao-Ybarra is the Vice President of Workforce Development for Goodwill Houston. Alma worked in the social services sector for 25 years from program assistant to CEO in the fields of domestic violence and homelessness in Hawaii and Houston, Texas. Recently, Alma served as the Interim CEO of the Coalition for the Homeless of Houston/Harris County. Other organizations where she served in executive management include: East Hawaii Coalition for the Homeless and Turning Point for Families, Inc.

She has a recognizable talent of engineering and strengthening organizations with her diverse knowledge of organizational development, community organizing, and implementing innovative tools and strategies.  Alma’s miracle daughter is her driving inspiration of her work in workforce development, and in creating opportunities for persons with disabilities in the community. Alma is married and enjoys spending time with her family by cooking meals together, camping and fishing.

Digital Badge (Copy to share)
Picture

    Contact Alma Now

Submit

Picture
11807 Westheimer Road  Suite 550
PMB 945
Houston, TX 77204-6021


Contact Us

Joanne Healy -Manager, Special Programs
Email: jhealy@cougarnet.uh.edu
Phone: (972) 325-6923



Katherine Baskin -Manager, Special Programs
​Email: kbaskin@cougarnet.uh.edu
Phone:
713-730-2649

​
​
Powered by Zschool